• Japanese

IT service management system policy

As to realize to provide the safeness, security and high quality service for customers, we construct IT service management system and make effort to raise the sense of customer's satisfaction.
We decide on the following IT service management policy to work this policy effectively and stability. All of us including the management shall understand this IT service management policy correctly and obey the established rule, as well as, to improve it continually.

• Drafting and review of IT service management plan
  Our company made a service management plan, set up materialized goal and we are making effort to achieve them. Regarding the item which was set in the plan of service management, we shall carry out the review, then improve IT service management continually.

• Following of the rules
  Regarding the operation of IT service management, we shall follow related rules and regulations, and we will make effort to maintain and improve the ethics of enterprise.

• To carry out the education regarding IT service management.
  Our company shall educate properly all the employee who have any relationship with IT service management, and try to make IT service management works efficiently.

• Continual improvement of efficiency.
  Our company shall improve the efficiency of IT service management continually.